Privacy Policy

Our Commitment to Privacy

FACP Manuals is committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This Privacy Policy explains our data practices for our fire alarm control panel manual repository website.

Important: We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Information We Collect

Account Information (Optional)

If you choose to create an account with us, we collect:

• Email address (for account creation and communication)
• Display name or username (chosen by you)
• Profile information (optional, controlled by you)
• Social media profile data (only if you use social login with Google or Facebook)

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

• Usage Analytics: Page views, time spent on pages, navigation patterns (via Google Analytics)
• Device Information: Browser type, operating system, screen resolution, device type
• Performance Data: Page load times, Core Web Vitals, and site performance metrics
• Search Data: Search queries within our site to improve manual organization
• Download Statistics: Which manuals are accessed to maintain popularity rankings
• IP Address: For security, abuse prevention, and general location analytics (city/state level only)

Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve our services:

• Essential Cookies: Required for basic website functionality and user authentication
• Analytics Cookies: Google Analytics to understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through your browser settings or our Cookie Preferences page.

How We Use Your Information

We use the information we collect to:

• Provide Our Service: Deliver fire alarm manuals and maintain our database
• Improve User Experience: Analyze site usage to enhance navigation and search functionality
• Content Organization: Identify popular manuals to prioritize and organize content
• Technical Optimization: Monitor performance and fix technical issues
• Security: Protect against abuse, fraud, and unauthorized access
• Communication: Send account-related emails (if you have an account)
• Legal Compliance: Comply with applicable laws and respond to legal requests

Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party services that help us operate our website (see "Third-Party Services" below)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfer: In the event of a merger, acquisition, or sale of assets (with notice to users)
• Consent: With your explicit consent for any other purpose

We never sell your personal information to third parties.

Third-Party Services

We use the following trusted third-party services to operate our website:

• Supabase: User authentication and database services (privacy policy: supabase.com/privacy)
• Google Analytics: Website usage analytics (privacy policy: policies.google.com/privacy)
• Amazon Web Services (AWS): File storage and content delivery (privacy policy: aws.amazon.com/privacy)
• Algolia: Search functionality (privacy policy: algolia.com/policies/privacy)
• Vercel: Website hosting and analytics (privacy policy: vercel.com/legal/privacy-policy)

Each service has its own privacy policy governing how they handle data.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure cloud infrastructure with enterprise-grade providers
• Regular monitoring for security threats and vulnerabilities

While we strive to protect your information, no internet transmission is 100% secure. We encourage you to take steps to protect your own data, such as using strong passwords.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us with your request. We will respond within 30 days and may need to verify your identity for security purposes.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Account Data: Until you delete your account, plus 30 days for backup recovery
• Analytics Data: Up to 26 months (Google Analytics default retention)
• Security Logs: Up to 1 year for security and fraud prevention
• Legal Records: As required by applicable laws and regulations

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

International Users

Our website is operated from the United States. If you are visiting from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and service providers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will:

• Post the updated policy on this page with a new "Last updated" date
• Notify users of material changes via email (if you have an account with us)
• Provide a summary of changes for significant updates

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our data practices, or want to exercise your privacy rights, please contact us:

• Contact Form: FACP Manuals Contact Page
• Email Subject: Include "Privacy Policy" in your subject line for faster processing
• Response Time: We typically respond within 48 hours

For privacy-related concerns, please include sufficient detail about your inquiry to help us assist you effectively.