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Last updated: February 21, 2026
FACP Manuals LLC is committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This Privacy Policy explains our data practices for our fire alarm control panel manual repository, AI assistant, and community features.
🔒 Privacy First
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
When you create an account with us, we collect:
When you use our TroubleShooter AI assistant (also known as "Ask AI" or "Ask TroubleShooter AI"), we collect:
ℹ️ AI Data Usage
AI conversation data helps us improve response accuracy and identify gaps in our manual coverage. We do not use your queries to train external AI models.
When you participate in our community features, we collect:
To improve our service and understand how users interact with our platform, we collect:
When you contribute to our platform, we collect:
We do not sell your personal information. We only share your information in the following limited circumstances:
Some information is public by design:
We work with trusted third-party service providers who help us operate our platform:
| Service | Provider | Purpose |
|---|---|---|
| Authentication | Supabase | Secure user login and session management |
| AI Processing | Google AI (Gemini) | Natural language processing for TroubleShooter |
| Vector Database | Supabase (pgvector) | Semantic search and AI knowledge retrieval |
| Search | Algolia | Fast and relevant manual search |
| File Storage | AWS S3 | Secure PDF and document storage |
| PDF Processing | AWS Lambda | OCR and text extraction |
| Analytics | Google Analytics | Usage statistics and performance monitoring |
| Resend | Transactional emails and notifications |
We may disclose information when required by law, such as:
Our TroubleShooter AI assistant processes data in specific ways:
We process manual content to create vector embeddings (mathematical representations) stored in our database. These embeddings:
When you submit a question to TroubleShooter:
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account.
You can opt out of analytics tracking by:
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
FACP Manuals LLC is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
FACP Manuals LLC operates from the State of Florida, United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
By using our service, you consent to the transfer of your information to the United States and the application of United States privacy laws.
If you are located in the European Union, you have additional rights:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
We will respond to your privacy-related inquiries within 30 days.
Last updated: February 21, 2026
FACP Manuals LLC is committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This Privacy Policy explains our data practices for our fire alarm control panel manual repository, AI assistant, and community features.
🔒 Privacy First
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
When you create an account with us, we collect:
When you use our TroubleShooter AI assistant (also known as "Ask AI" or "Ask TroubleShooter AI"), we collect:
ℹ️ AI Data Usage
AI conversation data helps us improve response accuracy and identify gaps in our manual coverage. We do not use your queries to train external AI models.
When you participate in our community features, we collect:
To improve our service and understand how users interact with our platform, we collect:
When you contribute to our platform, we collect:
We do not sell your personal information. We only share your information in the following limited circumstances:
Some information is public by design:
We work with trusted third-party service providers who help us operate our platform:
| Service | Provider | Purpose |
|---|---|---|
| Authentication | Supabase | Secure user login and session management |
| AI Processing | Google AI (Gemini) | Natural language processing for TroubleShooter |
| Vector Database | Supabase (pgvector) | Semantic search and AI knowledge retrieval |
| Search | Algolia | Fast and relevant manual search |
| File Storage | AWS S3 | Secure PDF and document storage |
| PDF Processing | AWS Lambda | OCR and text extraction |
| Analytics | Google Analytics | Usage statistics and performance monitoring |
| Resend | Transactional emails and notifications |
We may disclose information when required by law, such as:
Our TroubleShooter AI assistant processes data in specific ways:
We process manual content to create vector embeddings (mathematical representations) stored in our database. These embeddings:
When you submit a question to TroubleShooter:
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account.
You can opt out of analytics tracking by:
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
FACP Manuals LLC is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
FACP Manuals LLC operates from the State of Florida, United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
By using our service, you consent to the transfer of your information to the United States and the application of United States privacy laws.
If you are located in the European Union, you have additional rights:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries
We will respond to your privacy-related inquiries within 30 days.