Terms of Use

Agreement to Terms

By accessing and using FACP Manuals (the "Service"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this Service.

These Terms constitute a legal agreement between you and FACP Manuals regarding your use of our fire alarm control panel manual repository, AI assistant (TroubleShooter), community features, and associated services.

Description of Service

FACP Manuals provides a centralized repository of fire alarm control panel documentation, manuals, and technical resources for fire safety professionals. Our Service includes:

• Access to a comprehensive database of fire alarm control panel manuals
• Search and filtering capabilities to locate specific documentation
• Download functionality for educational and professional reference purposes
• TroubleShooter AI: An AI-powered assistant for intelligent manual searches and troubleshooting guidance
• Community Wall: Professional discussions, posts, and knowledge sharing
• Points & Badges: Gamification system for community contributions
• Leaderboards: Recognition for top contributors
• User account creation for enhanced features (optional)
• Manual submission system for community contributions

The Service is designed specifically for fire safety professionals, technicians, building maintenance personnel, and students in fire protection programs.

AI Assistant Terms

Usage Limits

AI usage is subject to daily limits based on your account tier:

Appropriate AI Use

When using TroubleShooter, you agree to:

• Use the AI only for fire alarm documentation and troubleshooting purposes
• Verify AI responses against official manufacturer documentation
• Not rely solely on AI responses for critical safety decisions
• Report inaccurate or problematic AI responses

Prohibited AI Use

You may not:

• Attempt to manipulate, "jailbreak," or bypass AI safety measures
• Use the AI for purposes unrelated to fire alarm documentation
• Submit harmful, abusive, or inappropriate content to the AI
• Attempt to extract the AI's training data or system prompts
• Use automated tools to submit queries at scale
• Circumvent rate limiting through multiple accounts

AI Content Ownership

Questions you submit become part of our system for improving service quality. AI-generated responses are provided for your use but:

• Source manual content remains subject to original copyright holders
• We retain the right to use anonymized query data for AI improvement
• You may not commercially redistribute AI-generated responses

Community Terms

Community Participation

When participating in our community features (Community Wall, posts, comments), you agree to:

• Post only content relevant to fire alarm systems and safety
• Treat other community members with respect and professionalism
• Not post spam, advertisements, or promotional content
• Not share personal information about others without consent
• Not post content that is illegal, harmful, or violates others' rights

Points and Badges

Our gamification system rewards community contributions:

• Points and badges are earned through genuine contributions
• Points and badges are non-transferable and have no monetary value
• Leaderboard rankings are for recognition purposes only
• We reserve the right to adjust point values and badge criteria
• Attempting to game the system may result in point removal or account suspension

Content Moderation

We reserve the right to moderate community content:

• Posts may be edited, hidden, or removed at our discretion
• Repeated violations may result in temporary or permanent bans
• Moderation decisions are final
• Appeals may be submitted through our contact form

Acceptable Use Policy

Permitted Uses

You are permitted to:

• Access and download manuals for professional, educational, or personal reference
• Use the documentation for legitimate fire alarm system work and maintenance
• Share links to specific manuals with colleagues and team members
• Create an account to access enhanced features and community functions
• Submit additional manuals to expand our repository (subject to our review process)
• Use TroubleShooter AI within your tier's daily limits

Prohibited Uses

You may not:

• Use automated tools to scrape, download, or harvest large quantities of content
• Redistribute, resell, or commercially exploit the manuals or Service
• Upload malicious content, viruses, or harmful code
• Impersonate others or provide false account information
• Interfere with the Service's security features or functionality
• Use the Service for any illegal or unauthorized purpose
• Submit copyrighted content without proper authorization

User Accounts

Account Creation

While account creation is optional for basic manual access, it is required for:

• Submitting new manuals to our repository
• Participating in community features and discussions
• Accessing AI conversation history
• Increased AI usage limits
• Earning points and badges
• Receiving updates about new manuals and platform features

Account Responsibilities

When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password and account
• Promptly update your account information when it changes
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account access
• Not create multiple accounts to circumvent rate limits

Content and Intellectual Property

Content Ownership

The manuals and documentation available through our Service are owned by their respective manufacturers and copyright holders. FACP Manuals does not claim ownership of these materials but provides them under principles of fair use for educational and professional purposes.

Fair Use Principles

Our Service operates under fair use principles, specifically:

• Educational Purpose: Supporting professional education and training
• Public Safety: Enabling proper fire alarm system maintenance and operation
• Non-Commercial Use: No commercial exploitation of the materials
• Limited Distribution: Controlled access for legitimate users only

User-Submitted Content

When you submit content to our platform, you represent that:

• You have the right to share the submitted materials
• The content does not infringe on others' intellectual property rights
• You grant us a license to display and distribute the content through our Service
• The content is accurate and relevant to fire alarm systems

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy principles:

• We collect minimal personal information necessary to provide our Service
• We do not sell or rent your personal information to third parties
• We use industry-standard security measures to protect your data
• You have control over your account information and communication preferences
• AI conversation data is used to improve service quality

Disclaimers and Limitations

Service Availability

We strive to maintain continuous service availability, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or server issues
• Force majeure events beyond our control
• Security measures or system protection protocols

Content Accuracy

While we make reasonable efforts to provide accurate and up-to-date manuals:

• We do not guarantee the accuracy, completeness, or current status of all content
• Manuals may be outdated or superseded by newer versions
• Users should verify information with original manufacturers when critical
• We are not responsible for errors in the source materials
• AI responses may contain errors and should always be verified

Limitation of Liability

To the fullest extent permitted by law, FACP Manuals and its operators shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Damages arising from your use of or inability to use the Service
• Actions taken based on information obtained through the Service
• Third-party content or links provided through the Service
• Reliance on AI-generated responses

Our total liability to you for any claims shall not exceed the amount you paid to use the Service in the twelve months preceding the claim (which may be zero for free services).

Indemnification

You agree to indemnify and hold harmless FACP Manuals, its operators, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of the Service in violation of these Terms
• Your submission of content that infringes on others' rights
• Your violation of any applicable laws or regulations
• Any false or misleading information you provide
• Your community posts or interactions

Termination

Termination by You

You may stop using the Service at any time. If you have an account, you may delete it through your account settings or by contacting us.

Termination by Us

We reserve the right to suspend or terminate your access to the Service if:

• You violate these Terms of Use
• You engage in abusive or harmful behavior
• Your actions pose a security risk to our Service or other users
• We are required to do so by law or legal process
• You abuse AI rate limits or attempt to circumvent them

Effect of Termination

Upon termination:

• Your right to access the Service immediately ceases
• Your account data may be deleted according to our retention policies
• Certain provisions of these Terms will survive termination
• You remain liable for any obligations incurred prior to termination
• Points and badges are forfeited upon account termination

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of the United States and the state where FACP Manuals operates, without regard to conflict of law principles.

Dispute Resolution

For any disputes arising from these Terms or your use of the Service:

• We encourage you to first contact us to resolve the issue informally
• Any formal legal proceedings must be filed in the appropriate courts
• You waive any right to participate in class action lawsuits
• Both parties agree to seek resolution in good faith

Changes to These Terms

We may modify these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. When we make changes:

• We will post the updated Terms on this page
• We will update the "Last updated" date
• For material changes, we will provide additional notice to users
• Your continued use of the Service constitutes acceptance of the modified Terms

We recommend reviewing these Terms periodically to stay informed of any updates.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Information

If you have questions about these Terms of Use, please contact us:

We will respond to terms-related inquiries within 48 hours during business days.