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Unable to report to an accounttrouble

Silent Knight 5820XL: Unable to report to an account

Silent Knight 5820XL·1 view·0 field notes

What This Code Means

The digital communicator failed to transmit a report to the central monitoring station.

Common Causes

  • 1Phone line failure
  • 2Incorrect account configuration
  • 3Central station receiver issues

Resolution Steps

Verify phone line operation and account settings. Ensure the panel can reach the central station receiver.

Manual References(4)

Field Notes

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Related Codes

SLC Class A supervision lostThe panel has lost the return path for a Class A SLC loop configuration.Short circuit detected on SLC communication loopA short circuit has been detected on the Signaling Line Circuit wiring.Printer offlineThe system printer is not communicating with the control panel.DBL ADDRAn address has been assigned to more than one detector on the SLC loop.GROUND FAULTAn earth ground fault occurs when the panel senses an unexpected flow of current from one or more of its terminals to the earth connection (Terminal 2).

Related Questions

How do I expand the SK-5207 from 8 zones to 16 zones using the 5210 Zone Expander?What are the key differences between the SK-5207 and its predecessor the SK-5104?How do I program zone assignments and custom zone labels on the Silent Knight 6820?
All 5820XL trouble codes5820XL panel page