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Silent Knight
6820
Printer Is Off Line Trouble

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When diagnosing codes, always check the event history log first. Many trouble conditions are intermittent and tied to environmental factors like temperature or moisture.

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Printer is off-line trouble: SK-6820 Trouble Code | Fire Alarm Resource Center

Printer is off-line trouble

trouble

Silent Knight SK-6820

74 views·0 field notes

What This Code Means

The connected printer is not communicating or is set to offline mode.

Common Causes

1Printer powered off
2Cable disconnected
3Printer set to offline

Resolution Steps

Check printer power, ensure cable is secure, and set printer to online.

Manual References(3)

1silent knight6820Datasheet2018Open

2silent knight6820/6820EVSInstallation2022p. 139, 148, 140, 142, 141Open

3silent knight6820EVSDatasheet2020Open

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Related Codes

Printer is out of paper troubleThe system printer has run out of paper.DISABLEA point or circuit has been manually taken out of service, which prevents the activation of notification appliances or alarm initiation from that specific device.GROUND FAULTAn earth ground fault occurs when the panel senses an unexpected flow of current from one or more of its terminals to the earth connection (Terminal 2).Calibration trouble alertA sensor has failed its internal calibration test.MissingA device or module (such as an SLC device or a 5496, 6815, or 5815XL module) is physically connected to the system but is not being recognized by the panel.

Related Questions

How do I program the Silent Knight 6820 via the USB interface, and what software is required?What is the maximum number of devices on the 6820 SLC loop, and how do I expand capacity with a 6815 SLC expander?How do I program zone assignments and custom zone labels on the Silent Knight 6820?

All SK-6820 trouble codes SK-6820 panel page