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Primary C. Number Communication Faulttrouble

Fire-Lite MS-5024: Primary C. Number Communication Fault

Fire-Lite MS-5024·1 view·0 field notes

What This Code Means

The Digital Alarm Communicator Transmitter (DACT) failed to communicate with the primary central station.

Common Causes

  • 1Incorrect central station phone number
  • 2Wrong account format programmed
  • 3Excessive line noise
  • 4Receiver failure at central station

Resolution Steps

Verify the primary phone number and account settings in programming. Test the phone line for noise or interference.

Manual References(4)

Field Notes

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Related Codes

Zone 1 disabledA specific initiating zone has been manually deactivated by a user, preventing it from triggering alarms or reporting troubles.System Off NormalThe system is in a non-standard operating mode, such as Troubleshoot or Programming mode.AC Loss (shown only when requested)The AC ON indicator turns off and the trouble LED turns on when the AC line voltage drops below the Low Line threshold.Ground faultThe control panel has detected a ground fault condition on the supervised field wiring or initiating device circuits.Ground faultThe control panel has detected that a supervised circuit, such as a zone or NAC, is in contact with earth ground.

Related Questions

How do I set zone types on the MS-5024?What is the maximum SLC loop capacity of the MS-5024, and which Fire-Lite detectors and modules are compatible?How do I troubleshoot a Loop Fault or SLC Communication Failure on the MS-5024?
All MS-5024 trouble codesMS-5024 panel page