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Telco Pri Line Fault
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Trouble Codes
Fire Lite
Ms 5024
Telco Pri Line Fault
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Primary Phone Line Fault: MS-5024 Trouble Code | Fire Alarm Resource Center
Primary Phone Line Fault
trouble
Fire-Lite MS-5024
72 views
What This Code Means
The panel has detected a loss of voltage or connection on the primary telephone line.
Common Causes
1
Cut or disconnected phone line
2
Telephone company service outage
3
Faulty RJ31X jack
Resolution Steps
Check the primary phone line connection at the panel and the RJ31X jack. Verify the phone line has active voltage from the utility provider.
Manual References
(4)
1
fire-lite
MS-5024
Installation
1997
Open
2
fire-lite
MS-5024UD
Installation
1997
Open
3
fire-lite
MS-5024
Operating Instructions
1994
Open
Show 1 more reference
Getting Primary Phone Line Fault on your MS-5024?
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Field Notes
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Related Codes
Annunciator Fault
Communication has been lost between the main control panel and a remote annunciator.
Bell 1 circuit fault
A fault condition (open or short) exists on Notification Appliance Circuit 1.
Primary C. Number Communication Fault
The Digital Alarm Communicator Transmitter (DACT) failed to communicate with the primary central station.
Ground fault
The control panel has detected that a supervised circuit, such as a zone or NAC, is in contact with earth ground.
AC Loss
The panel has lost AC power or the voltage has dropped below the brownout threshold.
Related Questions
How do I perform a walk test on the MS-5024 without triggering a full alarm?
How do I set zone types on the MS-5024?
What is the maximum SLC loop capacity of the MS-5024, and which Fire-Lite detectors and modules are compatible?
Primary Phone Line Fault
trouble
Fire-Lite MS-5024
72 views
What This Code Means
The panel has detected a loss of voltage or connection on the primary telephone line.
Common Causes
1
Cut or disconnected phone line
2
Telephone company service outage
3
Faulty RJ31X jack
Resolution Steps
Check the primary phone line connection at the panel and the RJ31X jack. Verify the phone line has active voltage from the utility provider.
Manual References
(4)
1
fire-lite
MS-5024
Installation
1997
Open
2
fire-lite
MS-5024UD
Installation
1997
Open
3
fire-lite
MS-5024
Operating Instructions
1994
Open
Show 1 more reference
Getting Primary Phone Line Fault on your MS-5024?
Ask TroubleShooter AI for help
→
Field Notes
Loading field notes...
Sign in
to share a field note
Related Codes
Annunciator Fault
Communication has been lost between the main control panel and a remote annunciator.
Bell 1 circuit fault
A fault condition (open or short) exists on Notification Appliance Circuit 1.
Primary C. Number Communication Fault
The Digital Alarm Communicator Transmitter (DACT) failed to communicate with the primary central station.
Ground fault
The control panel has detected that a supervised circuit, such as a zone or NAC, is in contact with earth ground.
AC Loss
The panel has lost AC power or the voltage has dropped below the brownout threshold.
Related Questions
How do I perform a walk test on the MS-5024 without triggering a full alarm?
How do I set zone types on the MS-5024?
What is the maximum SLC loop capacity of the MS-5024, and which Fire-Lite detectors and modules are compatible?
